AI-Powered Field Service
UNLEASHING THE POWER OF AI IN FIELD SERVICE
OUR STORY
Movers And Shakers
Owlnsight is a leading provider of cutting-edge intelligence services, for the field service industry. Founded by a group of friends with over 30 years of experience in supporting field service companies globally. Started by scribbling their ideas on a piece of paper, today we offer smart, innovative intelligence that provides actionable insights across key roles in the entire service operation.
Get in touch today to learn more.
OUR TECHNOLOGY
Advanced Solutions
Smart solutions are at the core of all that we do at Owlnsight. Our service uses automation and machine learning techniques to identify pitfalls and bottlenecks within the company process associated with technicians' performance.
Our technology streamlines analysis processes and makes them intuitively accessible for managers and other key people.
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The service helps in saving time on analysis and making decisions faster with easy implementation.
OUR SERVICES
Partner with us to unlock the full potential of AI in field service and revolutionize how you deliver service excellence. Contact us today to explore how our AI-powered solutions drive efficiency, productivity, and customer satisfaction in your field service operations.
Make Analyzing Simple
Connect service attributes effectively: Owlnsight enables you to uncover relationships between different metrics and identify correlations, such as the impact of specific spare parts on repeat visits. This information can help you implement operational fixes to address these issues proactively.
Gain insights and understand your data: Making sense of the vast amount of data you collect and monitor can be challenging. With Owlnsight, you can easily comprehend and utilize the data to formulate effective strategies, thanks to its straightforward and intuitive information communication.
Actionable reporting and in-depth insights: Owlnsight goes beyond providing mere reports by ensuring they are actionable. It generates executive summaries that present your current performance, highlight trends over time, and identify potential pitfalls and bottlenecks. This empowers you to take meaningful actions to reverse negative trends and improve outcomes.
Utilize predictive analytics: Leveraging advanced machine learning algorithms, Owlnsight offers accurate predictive analytics for various field service outcomes, including equipment failures and service requests. Utilizing this information allows you to optimize scheduling, allocate resources more efficiently, and proactively address potential issues before they escalate into problems.
Use popular field service KPI’s
Managers’ KPIs
SLA compliance
First-time fix rate
Mean time to complete
Technicians’ utilization
Service order profitability
Engineers’ KPIs
Distance, duration traveled
Mean Time-to-repair
Wrench time
And other dozens of potential field service KPIs to choose from.