UNLEASHING THE POWER OF AI IN FIELD SERVICE
OUR STORY
Movers And Shakers
Owlnsight is a leading provider of cutting-edge intelligence services, for the field service industry. Founded by a group of friends with over 30 years of experience in supporting field service companies globally. Started by scribbling their ideas on a piece of paper, today we offer smart, innovative intelligence that provides actionable insights across key roles in the entire service operation.
Get in touch today to learn more.
OUR TECHNOLOGY
Advanced Solutions
Smart solutions are at the core of all that we do at Owlnsight. Our service uses automation and machine learning techniques to identify pitfalls and bottlenecks within the company process associated with technicians' performance.
Our technology streamlines analysis processes and makes them intuitively accessible for managers and other key people.
The service helps in saving time on analysis and making decisions faster with easy implementation.
AI That Works for You
The future of field service is here. Owlnsight puts the power of next-generation AI to work for your business, quietly and continuously, behind the scenes.
It sees what others miss, connects what others can't, and brings you what matters most, right when you need it.
Less searching. More knowing. Better decisions.
OUR SERVICES
Partner with us to unlock the full potential of AI in field service and revolutionize how you deliver service excellence. Contact us today to explore how our AI-powered solutions drive efficiency, productivity, and customer satisfaction in your field service operations.
Make Analyzing Simple
-
Connect service attributes effectively: Your operation is a web of technicians, equipment, parts, sites and customers. Owlnsight's AI connects the dots across all of them and reveals hidden patterns behind repeat visits, delays and rising costs, so your team knows exactly where to focus.
-
Gain insights and understand your data: No dashboards to decode, no reports to dig through. Just ask in your own words and get a clear, confident answer. Owlnsight even understands what your technicians write in the field, turning everyday notes into valuable operational intelligence..
-
Actionable reporting and in-depth insights: Owlnsight goes beyond reporting. It tells you what's worth your attention right now, how big the opportunity is and where to look next. Executive-ready summaries, emerging trends and in-depth investigations, all at your fingertips.
-
Utilize predictive analytics: Leveraging advanced machine learning algorithms, Owlnsight offers accurate predictive analytics for various field service outcomes, including equipment failures and service requests. Utilizing this information allows you to optimize scheduling, allocate resources more efficiently, and proactively address potential issues before they escalate into problems.
Use popular field service KPI’s
Managers’ KPIs
-
First-time fix rate
-
Repeat visit rate
-
Mean time to complete
-
Service order profitability
-
SLA compliance
-
Technicians' utilization
Engineers’ KPIs
-
Mean time to repair
-
Mean time between failures
-
Parts usage per job
-
Travel and on-site time
-
Wrench time
And dozens more field service KPIs, plus the freedom to define your own.